Privacy Policy

Introduction

This privacy policy explains how we collect, use, and protect your personal information when you use our website or services. We are committed to ensuring that your privacy is protected and that we comply with all applicable data protection regulations.

Information We Collect

When you book our grooming services or contact us, we may collect the following information:

• Your name and contact details including email address
• Your pet's name, breed, and specific care requirements
• Your home address for service delivery purposes
• Any special instructions or health information you provide about your pet
• Payment information processed through secure channels

How We Use Your Information

We use the information you provide to:

• Deliver grooming services at your specified location
• Communicate with you about appointments and service details
• Maintain records of services provided for quality assurance
• Send appointment reminders and follow-up communications
• Process payments for services rendered
• Improve our services based on feedback and requirements

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your information is stored securely and accessed only by authorized personnel who require it to perform their duties.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, conducting services, or servicing you, provided those parties agree to keep this information confidential.

We may also release information when required to comply with legal obligations, enforce our policies, or protect our rights, property, or safety.

Your Rights

Under data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Withdraw consent at any time where we rely on consent to process your data

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that are placed on your device when you visit our website. You can choose to accept or decline cookies through your browser settings. For more detailed information, please see our Cookie Policy.

Contact Information

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us at:

Email: [email protected]

Address: 42 Bedford Place, Southampton, SO15 2DG, United Kingdom

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.